LOCKED CATEGORIES

Access Control for Special Categories

Some product categories on ePaisay are locked to maintain trust, safety, and compliance. Depending on your seller type, you may already have access or be eligible to request category unlock. This ensures only verified and capable sellers can list in sensitive or high-value categories.

Category Access Rules

  • Basic Sellers: Categories remain locked. Unlock requests are not allowed.
  • Pro Sellers: Can submit unlock requests for restricted categories.
  • Distributors, Wholesalers, Manufacturers: Categories are already unlocked.
HOW TO UNLOCK CATEGORIES

Steps for Pro Sellers to Request Access

If you are a Pro Seller, follow these steps to request unlock access for restricted categories.

Step 1: Upgrade to Pro Seller

βœ… Maintain a verified business account
βœ… Upgrade your account to Pro Seller
βœ… Ensure compliance with seller policies

01
Step 2: Identify Locked Categories

βœ… Browse the marketplace
βœ… Check categories marked as locked
βœ… Decide which categories you want to unlock

02
Step 3: Submit Unlock Request

βœ… Go to β€œCategory Unlock Requests”
βœ… Provide required business documents
βœ… Attach justification for category usage

03
Step 4: ePaisay Review

βœ… ePaisay reviews your request
βœ… Verifies compliance & documents
βœ… Approves or rejects unlock request

04
Step 5: Get Access

βœ… Approved requests unlock the category
βœ… You can list products in that category
βœ… Maintain compliance to avoid re-locking

05
Step 6: Monitor & Grow

βœ… Track unlocked categories in your dashboard
βœ… Expand your product portfolio
βœ… Grow sales in special categories

06

Unlock New Opportunities on ePaisay πŸš€

Pro Sellers can request unlock access, while distributors, wholesalers, and manufacturers already enjoy full access.

Request Category Unlock
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