WHATSAPP COMMANDS

All WhatsApp Commands & Keywords

Below is a list of all active commands, descriptions, and their keywords. To get help, contact us directly on ePaisay's WhatsApp number. You can start by sending hi, hello or hi ePaisay, or any of the commands and keywords listed below.

# Command For Description & Keywords Requires Parameter
1 Account balance All

View your current available account balance

view balance remaining balance balance inquiry my balance account balance get balance balance details show balance current balance check my balance available balance check balance
No
2 Account health Seller

Get a summary of your Seller Account's Health

account health account status health report compliance report health check performance health risk status account standing policy status account overview my account health health status
No
3 Business profile Seller

Get a Summary of your Business Profile

business account business details business profile firm profile business info my business brand profile store profile organization profile shop profile company profile enterprise profile
No
4 Buyer support Buyer

Initiate a new Call support request for buyer assistance

support hotline live support request callback need help help center buyer support buyer assistance contact support speak with representative talk to agent call support customer support
No
5 Cart summary All

Get a detailed summary of your current shopping cart

view cart cart summary cart info basket details cart overview view basket shopping cart cart items cart status my cart my basket basket summary cart details
No
6 Case list All

View a list of your open and resolved support cases

case summary open cases case history pending cases case records closed cases case list case details all cases case information my cases resolved cases
No
7 Chat messages All

Get a List of Recent Unread Chat Messages

chat recent chats chat messages conversations unread support chat
No
8 Checkout All

Proceed to finalize your purchase and make payment

proceed to checkout proceed to payment place order pending payment finalize purchase order checkout secure checkout confirm order payment checkout checkout complete order go to checkout buy now finish purchase
No
9 Contact us All

Find our contact information to get in touch directly

contact us customer service support contact help
No
10 Draw winners All

Get a list of lucky draw winners

winners winning list lucky winners draw winners prize winners
No
11 Email messages All

get a summary of your Email messages

sent emails unread emails inbox drafts archived emails check email new emails compose email read email email messages
No
12 Inventory Seller

View and manage your current product stock levels

inventory list inventory manager product inventory stock levels inventory overview check inventory my inventory stock inventory status inventory stock availability
No
13 Latest itms Buyer

Get the most recently added items in our marketplace. Stay updated with the newest products available for buyers and sellers.

hot items trending now top items top items top ten items trending now latest items new arrivals trending items new arrivals hot items latest items latest items
No
14 Logout All

Logout All your Main, or Sub Accounts from everywhere

log off sign out end session exit account logout
No
15 Lucky draws All

Get a List of Latest Lucky Draw Items

lucky draws draws prizes list draws lucky draw
No
16 Notifications All

Get a List of Unread notifications

seller notifications account notifications alerts recent notifications buyer notifications order notifications system alerts notifications updates
No
17 Order list All

List all your past and present purchase orders

my orders purchase list order records order history order details order list order tracking order information previous orders order summary all orders customer orders
No
18 Order management Seller

Manage and process all your incoming customer orders

orders dashboard order management order control panel order administration manage orders control orders orders manager order processing my orders management order handling orders monitor orders overview
No
19 Payment methods All

Get a List and View or manage your saved payment methods securely

payment methods bank transfer net banking saved cards way of payment debit card upi payment apple pay credit card cash on delivery stripe paypal mobile wallet google pay
No
20 Payouts Seller

Check the status of your upcoming and past payouts

settlement report payout summary payout history my settlements earnings payouts earnings withdrawals transfer history my payouts payment transfers withdrawal history payouts withdrawals
No
21 Pending balance All

Check your pending clearance funds and transactions

balance in process on hold balance processing balance balance not cleared unsettled balance uncleared balance pending balance balance pending upcoming balance balance to be settled awaiting balance remaining pending
No
22 Product list Seller

See a complete list of all your active products

products catalog listed products available products my products all products product inventory product list product overview view products active products
No
23 Promotions Seller

Create and manage discounts and promotional offers

promo list promo offers discounts my promotions special offers end promotions discounts end promotions latest promotions active promotions ongoing promotions deals promotions hot deals promo list my promotions promotions promo offers special offers ongoing promotions latest promotions current promotions active promotions current promotions
No
24 Recent orders All

See your most recent orders from the past month

recent purchases order tracker purchase history order records previous orders order log my orders recent orders past orders order history recent transactions latest orders
No
25 Register All

How to signup on ePaisay

sign up register create account new account join epaisay
No
26 Return requests All

Process and manage product return requests from buyers

exchange requests refund requests customer returns return management returns order return status return items product returns return tracking manage returns return history return requests
No
27 Sales report Seller

Generate a detailed report of your sales performance

business report revenue report report of sales generate report sales performance earnings report sales analysis my sales report sales summary sales report performance report detailed report
Yes {Month Name}
28 Saved addresses All

Manage your saved personal, Delivery, Business, and billing addresses

address records address book office address default address home address saved addresses billing addresses shipping addresses stored addresses delivery addresses my addresses manage addresses
No
29 Seller balance Seller

View your current available earnings and revenue

earning summary revenue balance available balance earning balance payout balance sales balance total earnings my earnings seller balance income balance balance summary pending earnings
No
30 Seller performance Seller

View your seller metrics and performance ratings

performance report seller rating my performance growth report seller score sales performance performance overview performance metrics seller performance seller stats
No
31 Seller support Seller

Initiate Call or Contact marketplace support for seller-specific help

support request seller support seller assistance seller query seller inquiry help for sellers seller issues contact seller support seller care seller help desk
No
32 Shipping settings All

List & Configure your shipping options rates and zones

shipping preferences shipping options shipment settings shipping configuration shipping settings delivery settings logistics settings courier settings delivery options delivery configuration manage shipping shipment preferences
No
33 Subscriptions All

Manage your active product or service subscriptions here

subscriptions latest subscriptions subscribed services membership plans service subscriptions ongoing subscriptions my subscriptions current plans subscription list active subscriptions renewed subscriptions active services
No
34 Track order All

Track the real-time status of your specific order

track order {123456789} order tracking {123456789} parcel tracking {123456789} track shipment {123456789} delivery status {123456789} track my order {123456789} track package {123456789} where is my order {123456789} track purchase {123456789} shipment status {123456789} order status {123456789} order progress {123456789}
Yes {Order Number}
35 Upcoming payment All

See your scheduled upcoming payments and dues

scheduled payment future payment payment awaiting payment reminder payment to be made next payment next due payment pending payment due due soon payment upcoming payment expected payment payment in queue
No
36 User profile All

view and edit your public seller profile information

profile info view profile user profile manage profile profile settings profile page profile details personal profile edit profile my profile profile overview account profile
No
37 Wishlist All

View all items you have saved in your wishlist

my favorites wishlist favorite items dream list saved products my wishlist favorites liked products saved for later saved items wish list keep for later
No
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