ABOUT ORDER TRACKING

Stay Updated on Every Order

ePaisay allows buyers to monitor every order in real-time. From order confirmation to delivery, you will receive updates at every stage. For food and Quick Commerce deliveries, our integrated map shows the rider’s exact location so you can see your order’s progress live.

Who Can Track Orders?

  • Buyers: View order status, estimated delivery time, and rider location in real-time.
  • Riders: Update delivery progress and provide accurate tracking for buyers.
  • Support: Monitor deliveries, assist with delays, and ensure smooth order fulfillment.
HOW TO TRACK

Step-by-Step Order Tracking Guide

Monitor your orders and deliveries with real-time updates and maps.

Step 1: Open Dashboard

βœ… Log in to your account
βœ… Go to 'My Orders'
βœ… Select the order

01
Step 2: Check Status

βœ… See order stage
βœ… Check estimated delivery
βœ… Get notifications

02
Step 3: Track Rider

βœ… Open map view
βœ… Follow rider live
βœ… Know arrival time

03
Step 4: Communicate

βœ… Contact support
βœ… Message rider
βœ… Resolve issues

04
Step 5: Receive Order

βœ… Confirm delivery
βœ… Provide feedback
βœ… Track past orders

05
Step 6: Monitor & Update

βœ… Check dashboard updates
βœ… Update info if needed
βœ… Leave reviews

06

Track Your Orders Today πŸš€

Monitor your order in real-time, get notifications, and follow your delivery rider on the map for food and Quick Commerce items.

Go to Orders Dashboard
FRIENDLY SERVICES

Upto 60 day satisfaction guarantee

SAFE PAYMENT

100% Secure Payment

24/7 HELP CENTER

Delicated 24/7 support

FREE DELIVERY

For all orders over 3000 Pkr