Some product categories on ePaisay are locked to maintain trust, safety, and compliance. Depending on your seller type, you may already have access or be eligible to request category unlock. This ensures only verified and capable sellers can list in sensitive or high-value categories.
If you are a Pro Seller, follow these steps to request unlock access for restricted categories.
✅ Maintain a verified business account
✅ Upgrade your account to Pro Seller
✅ Ensure compliance with seller policies
✅ Browse the marketplace
✅ Check categories marked as locked
✅ Decide which categories you want to unlock
✅ Go to “Category Unlock Requests”
✅ Provide required business documents
✅ Attach justification for category usage
✅ ePaisay reviews your request
✅ Verifies compliance & documents
✅ Approves or rejects unlock request
✅ Approved requests unlock the category
✅ You can list products in that category
✅ Maintain compliance to avoid re-locking
✅ Track unlocked categories in your dashboard
✅ Expand your product portfolio
✅ Grow sales in special categories
Pro Sellers can request unlock access, while distributors, wholesalers, and manufacturers already enjoy full access.
Request Category UnlockUpto 60 day satisfaction guarantee
100% Secure Payment
Delicated 24/7 support
For all orders over 3000 Pkr